Paraphrased from Ignoring v. Not Replying
(1) When someone contacts me, and I don’t reply, they assume I
either did not see it or am ignoring it. That might be true but generally,
it is not the case.
(2) What is more likely is
that I saw it, I got the message, I understand it, and I may even be
acting on it. But for any number of good reasons, I have chosen not to
reply to it.
(3) There is a very big
difference between ignoring something and acting on it, but that
difference is not visible to the person sending the message. And so they
assume that it is being ignored.
(4) But the truth is I read
a lot more and act on a lot more than I acknowledge publicly. And that is
the case for many people I know who for various reasons (volume, legal,
PR, etc) can’t or don’t reply to many messages.
(5) So my point is don’t assume your messages are being ignored. They may be having the desired impact. But you may not know it.